An update from our CEO

An update from our CEO
Posted on Thu 13 Aug 2020

Dear CPA clients, families and representatives,

Recent events in Victoria and parts of NSW remind us that COVID-19 is still very much part of our lives. We’re all getting better at navigating this new normal, as we do our best to keep those around us and our communities safe.

In light of recent events across our country, I thought it timely to touch base with an update on how things are looking at CPA.

On site services resume and Telepractice remains an option

With the easing of Government restrictions over the past few weeks, a number of clients have returned to site for in-person appointments.

While all CPA sites are now open to see you in-person, a range of safe practices remain in place. Social distancing continues to be enforced and there are restrictions on the number of people allowed on site at one time.

This means that in certain areas, capacity is reduced and we appreciate your patience while we work hard to ensure that everyone has access to the appointment type that suits their needs.

I’d also like to remind you that Telepractice continues to remain a wonderful option for service delivery. We are constantly hearing from families and clients about how Telepractice has been an innovative and valuable solution for them, citing significant time and cost savings due to reduced travel times, and greater flexibility to manage sessions more easily within their broader family schedules.

I encourage you to consider incorporating Telepractice in to your ongoing supports if it is appropriate for your needs.

Our sites might look a little different

Your safety and wellbeing is and always will be our number one priority.

As a disability service provider, we support a lot of people who are more vulnerable to respiratory related illnesses, so while COVID-19 continues to be a threat, we will continue implementing extra measures to ensure everyone remains safe and well during this time.

When you visit our sites, you might notice some changes, including:

· Screening and temperature checking for all staff and visitors on site at entry

· New ‘sign in’ procedures for all staff and visitors

· Some changes to rooms and the layout of furniture to ensure everyone can safely follow the physical distancing requirements

· Extra personal hygiene and cleaning responsibilities for all staff and visitors to follow

· At certain sites, CPA staff will be wearing masks

·  Strict adherence to a maximum number of people allowed to be on the site at any one time – this will be on display at the front door of every site

· Single points of entry for staff and visitors for every site

Thank you

Finally, I would like to thank you for your support over the past few months. Having you as part of the CPA family means the world to us.

Please visit www.cerebralpalsy.org.au for regular updates and to step inside CPA@home where you can learn more about the services and supports you can continue accessing at home.

Rob White
Chief Executive Officer
Cerebral Palsy Alliance

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