Your voice

At Cerebral Palsy Alliance the voice of our clients, families and referrers is vital to help us improve our services, create new ones, and make your experience a great one, every time.

NPS surveys

From time to time, our clients are invited to participate in a short survey about a recent service. It includes a question about whether you would recommend Cerebral Palsy Alliance to a friend or colleague plus an opportunity to say how your service experience may be improved. Thank you for your great response to these surveys. We are listening and always look for new ways to excite and delight our clients. Stay tuned for updates in our client newsletter.

Feedback and complaints

We value your feedback, whether it’s a comment, complaint or compliment. You can leave feedback at any time. We will respond to all enquiries and concerns as quickly as possible.

Contact us

Please contact us if you have any questions about how we canvass the voice of our clients, families or referrers.