Terms of use


In these Terms of use, the following words have these specific meanings:

  • “You” or “your” means you or anyone authorised to act on your behalf, including anyone that can access your information via the Portal
  • “We”, “us” or “our” means Cerebral Palsy Alliance ABN 45 000 062 288, whose Head Office is located in Allambie Heights, NSW, Australia
  • “Portal” means the website located at My CPA and the Cerebral Palsy Alliance MyCPA App, which we administer
  • “Privacy Policy” means our privacy policy available at Privacy Policy
  • “Website” means the website located at Home Page, which we administer.

Why these Terms of use are important

By accessing the Portal or Website, you agree to be bound by these Terms of use and our Privacy Policy and that you are accessing them at your own risk. This means you need to know what your responsibilities are and follow them.

About the Portal

The Portal provides a personalised self-service system that allows you to update your personal information, view details for the services that we currently provide you and perform transactions with us.

Access to the Portal is voluntary. In order to gain access to the Portal, we will need to register you and you will be required to comply with the Terms of use and our Privacy Policy. We reserve the right to monitor your use of the Portal to make sure you are complying with the Terms of use.

What are your responsibilities?

These are the actions you are responsible for. If you do not follow these, we may lock, suspend or remove your access to the Portal.

  • You need to keep your personal information secure. You need to keep your access details to the Portal (including your password) safe, otherwise it is possible someone could try and pretend to be you online. Only allow someone you trust to access the Portal on your behalf.
  • You need to provide correct and up-to-date information to us, including checking the information we hold about you in the Portal.
  • You need to notify us immediately if you believe there is unauthorised use of your access to the Portal.

If you do not take reasonable actions to keep your Portal details safe and someone is able to sign in, or if you give someone your details so that they can sign into your account, you are responsible for everything that person does with your account.

What are our responsibilities?

These are the actions we are responsible for.

  • We take all reasonable precautions to safeguard your information from loss, misuse, unauthorised access, modification, disclosure or destruction. More information on how we do this can be found in our Privacy Policy
  • We take all reasonable steps to provide high availability of the Portal, but this cannot be guaranteed. We make no guarantees as to server reliability, speed, or consistency, and cannot be held liable for these.

We will let you know if we are going to discontinue the Portal (which we reserve the right to do at any time).


Content on our Website is provided for general information only. It is not intended as professional advice, and should not be relied upon as a substitute for consultations with qualified professionals who can determine your individual needs.

Reproduction and use of content

Unless indicated otherwise, all information contained on the Website and Portal including text, images, graphics, audio and video clips is copyrighted by, and proprietary to, us. You may make copies of the content displayed on any page of the Website to be used for personal and non-commercial uses.

Links to other websites

We may provide links on the Website or Portal to other websites that are not under its control. We are not responsible for the contents of any linked website, or any link contained in a linked website, or any changes or updates to such websites.

These links are provided for reference only and are not intended as an endorsement by us, or of the organisation or individual operating the website.

Links to the Website

We permit and encourage text links to content on our Website www.cerebralpalsy.org.au, provided:

  • any text only link must clearly be identified ‘Cerebral Palsy Alliance’
  • links should be checked regularly to ensure there are no broken links. Alternately, links should ‘point’ to the URL www.cerebralpalsy.org.au
  • the appearance, position and other aspects of either the link or the host website may not be such as to damage or dilute our good reputation
  • the appearance, position and other aspects of the link or the host website should not suggest that we promote or endorse any third party causes, products, services or websites
  • the linking should not use our content for commercial or fundraising purposes
  • we reserve the right to revoke our consent to link at any time
  • we are not responsible for the information or materials contained on  the host website.

Changes to these Terms of use

These Terms of use may be amended from time to time and the amended version will be posted on this website. They were last updated on 22 October 2021.

Governing law

These Terms of Use are governed by and are to be interpreted in accordance with the laws of New South Wales, Australia.

Contact us

If you have any questions about these Terms of use, please contact us at  Contact Us.