Your voice

At Cerebral Palsy Alliance the voice of our clients, families and referrers is vital to help us improve our services, create new ones, and make your experience a great one, every time.

NPS surveys

Every quarter, a random sample of clients are invited to participate in a short survey about a recent service. It includes a question about whether you would recommend Cerebral Palsy Alliance to a friend or colleague plus an opportunity to say how your service experience may be improved.

This survey is anonymous, unless you ask us to contact you to discuss your comments.

Feedback and complaints

We value your feedback, whether it’s a comment, complaint or compliment. You can leave feedback at any time. We will respond to all enquiries and concerns as quickly as possible.

Contact us

Please Contact Us if you have any questions about how we canvass the voice of our clients, families or referrers.